What VPN protocol are you using on your iOS device?

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To check on the VPN protocol you’re currently using on your iOS device, please follow the instructions below:

 

1. On your homescreen, please select Settings.

 

2. In the Settings menu, please tap on VPN, and once you see the VPN configurations screen, you can proceed in one of two ways:

 

i. If you have previously used the older version of our iOS app ( version 1.0.5 ) to install a VPN connection profile, you will be able to determine the VPN you’re using from the VPN profile list as shown in the images below.

 

L2TP

 

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PPTP

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ii. If you’ve manually set up the VPN on your iOS device, please tap on the blue i icon shown on screen next to your chosen VPN profile.

Note: Regardless of whether or not you’re using our VPN app manager, by tapping on the blue i icon, you will see the following menu which will also list your VPN connection type. 

 

L2TP

 

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PPTP

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If you need any further assistance in this, please don’t hesitate to contact our technical support staff at [email protected] and we’ll advise further.