From your PS4 home screen, go to Settings.
Scroll down and select Network.
Once you’re in the Network menu, please select View Connection Status
The PS4 will now show your entire Network status, including the DNS settings you have saved.
If you see any other DNS addresses besides the ones listed in your MyDNS Setup page, it could be that MyDNS has not been set up on your device.
If this is the case, please follow the instructions in our PS4 setup guide below to set up MyDNS on your device:
MyDNS Sony PlayStation 4 (PS4) Setup
If you are still having problems, please email us at [email protected] , and try to include any errors and a full description of the fault.
We’ll get back to you as soon as possible.
