On July 5th 2016 at 0500 GMT, we will be updating the settings on our alternate SSL OpenVPN connections, namely the UDP 1194 and the TCP connections that you might have been installed manually ...

If you are getting an error saying AUTH_FAILED in the OpenVPN connection log, then either your account is not active on the service you are trying to connect to, or you have saved the wrong username ...

If you wish to download region restricted apps such as Hulu (USA) or BBC iPlayer (UK), you will need to change your App Store / iTunes region to reflect your intended location.Unfortunately, Apple has ...

Firstly, sorry you are having problems, hopefully we will be able to get you connected without much further ado.Error 807 is a Windows error that can occur when using the PPTP or L2TP protocol. It ...

If you are getting an error saying AUTH_FAILED in the OpenVPN connection log, then either your account is not active on the service you are trying to connect to, or you have saved the wrong username ...

This error usually indicates that you have disabled the virtual network adapter used by the OpenVPN client software. To re-enable it, please go into Control Panel > Network and Sharing Center, on ...

My Private Network currently supports 4 different VPN protocols on Windows PCs.   Please note that this covers all Windows PCs from Windows XP to Windows 10.   The 4 protocols My Private ...

Occasionally, you would have to take a screenshot of your computer for us to look into the issue that you're having.   To take a screenshot on your Windows machine, please refer to the steps below: ...

If you're connected to our service and you're using Microsoft Edge to watch UK TV e.g. ITV Player, you might come across with Microsoft Edge wanting to access to your location settings.    ...

This article will guide you on how to setup your existing L2TP or PPTP VPN connection to launch automatically when your computer starts.   Before going any further, you should already have a ...