Check Internet Connectivity

Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page.

This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.

Download OpenVPN

 
If the auto-download did not start, please download the OpenVPN installer from the link below:
 
MPN SSL OpenVPN Download (32/64 bit)
 

Note: The actual file name might change slightly as we update our software.

 
When you see the security warning, select Run, or alternatively, save the file and once it has downloaded, click on it to install.
 

Grant Installation Access

 
You might see a security warning saying that the publisher cannot be verified, select Run to continue installing the software.
 

 
Note: The actual file name might change slightly as we update our software.
 
If User Account Control is enabled, you might see a warning, click on Allow to continue.

Install OpenVPN

 
At the welcome screen, click Next.
 

 
and then agree to the license terms.

Choose VPN Country

The next window allows you to choose which country files you wish to install.

If you have a single country subscription, ie just the USA, uncheck the other countries and only the USA connection will be installed.

If you have subscribed to our Global plan, then you can choose to install the configuration files for whichever countries you wish to connect to.

For 3-Days Free Trial: If you’re on our Free Trial, you can access and install the configuration files for whichever countries you wish to connect to. We highly recommend you to install all of them so that you may connect to any other country at your own convenience.

For Free Plan: If you wish to use our Free service, please select the Add Free Connection to connect to the Free servers.

In this example, we will install the GBR and Free connections. Click on Next to continue.

Configure VPN Protocol

 
Select the connection protocol to install. By default, the connection will use UDP Port 1194 so if you are not sure, just leave it as it is and click on Install.
 

 

For more details on the different protocols, please refer to our Knowledge Base article below:

Which OpenVPN connection should I use?

Enter your VPN Username and Password

 
You will now be asked for your My Private Network Username and Password, these are the same details that you registered with us.
 
Enter your details and click on Next.
 

 
Don’t Have a VPN yet? give our Free Trial a go by clicking the button below for 3 full days of unlimited access to both our VPN and MyTelly services.
 

Choose Installation Directory

If you want, you can specify the directory where our software is installed, we recommend that you leave this as default and click on Next to proceed.

Install VPN Driver

 
Note: In some cases, the TAP-Win32 Adapter might already be installed on your computer. In that case, skip this step.
 

Windows will now install the OpenVPN software. You will be prompted to install the TAP-Win32 Adapter, this bit of software is required to connect to us and you must install it, so click on Install to continue.

Installation Complete

 
Once the installation has finished, click Next to continue.
 

 
On the final page, leave Start the My Private Network Service selected and click on Finish, this will automatically start the service for you.
 

 

The installation is now complete, and the service should have started automatically. You should be able to see the MPN icon in the task bar at the bottom right hand corner of the screen. As you are not yet connected, the icon will be Red.

 
Note: If you can’t see the MPN icon in the taskbar, most likely the icon is hidden and you will need to click on the taskbar (the UP arrow on the bottom right side of your screen) and you should be able to see it.

Connecting to the VPN

 
The VPN setup is now complete, but you are still not connected to us.
 

To connect, right click on the red icon and choose the country that you wish to connect to, in this case, we will choose MPN GBR for the connection to the U.K, and then click Connect.

 

 
The icon will turn yellow whilst connecting and the connection window will be displayed.
 

 
Once connected, the connection window will close and the icon will turn green and you will see a message saying that the service is now connected.
 

 
Note: The IP address starting with 10.x.x.x as shown in the example above is our internal VPN address and not your public VPN IP address. In order to check your public IP address after connecting to the VPN, see Step 12.

Check your IP Address

If you now check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).

Note: the server IP address and country name will vary depending on the server or country you are connected to.

That’s it! You are now connected. All your internet traffic will now be transmitted securely via our VPN servers through the country you had configured.

Change Something?

If you entered the wrong username and password, or if you want to add any additional country configuration files, you can use our re-configuration tool.

 
Click on Start, All Programs, OpenVPN, Utilities and Reconfigure MPN.
 

 
Once the Configuration Tool appears, select your preferred option and click on Next.
 

For 3-Days Free Trial: If you’re on our Free Trial, you can access and install the configuration files for whichever countries you wish to connect to. We highly recommend you to install all of them so that you may connect to any other country at your own convenience.

For Free Plan: If you wish to use our Free service, please select the Add Free Connection to connect to the Free servers.

 

 
If required, enter your user details again and click on Next.
 
Finally click on Close and your requested changes will have been made.

Re-Starting the VPN

The MPN Service is automatically started at the end of the installation, but next time your switch on your computer you will need to start it manually.

 
To do this, double click on the Start MPN Service icon on the desktop.
 

 
Once the service is running, you will see the Red VPN icon in the task bar again and you can right click on it to connect, as shown in Step 11.
 

Any Problems?

 
Unfortunately it doesn’t always go to plan!
 
If you have any problems or can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. We’ll get back to you as soon as possible and try to help.