Setting up your Android device to connect to My Private Network’s VPN should take just a few minutes using the IKEv2 protocol. Please note that your device needs to be connected to the Internet and able to browse the web before moving on with the instructions below. These instructions were written for Android smartphones (Marshmallow 6.x, Lollipop 5.x) but the steps should be the same for tablets as well.

While we recommend using our Android Smartphone or Tablet VPN Manager app as the first option to connect to our service on your device, there might be some cases where this might not work well on your network. In this case, you can try this alternative IKEv2 VPN connection, which connects fast and are known to be more stable on mobile networks compared to the other protocols.

If you can’t find the right options from the steps below, it could be that your particular Android version doesn’t have the IKEv2 option built-in. In this case, you can set it up using the StrongSwan app by following the steps in the link here:

Android IKEv2 VPN setup via StrongSwan App

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Getting Started


Go to Settings > Wireless & Network , click on More.


Select VPN.

Click on the (+) sign to add VPN.

IKEv2 Connection Configuration


In this example, we will enter the details to connect to our GBR servers.


Then enter the following settings:
Type: IPSec Xauth PSK
Server address:
IPSec pre-shared key: private
Username: Your “My Private Network” Username
Password: Your “My Private Network” Password
Leave the other settings as it is and tap on Save to save the connection.
Note: If you are connecting to our United States servers, enter , for all other countries, please refer to our FAQ below:
Which Countries Can I Connect To?
Note: If you wish to use our Free service, the servername that you need to use is and your connection will be rotated between different countries we have in our Free VPN cluster.

Enabling VPN Connection

Click on the VPN connection name that you’ve created to connect.

Enter your details again if requested.

Click on the Save account information checkbox and then Connect.

Once connected you will see a key icon in the top right hand corner of your screen. On some other devices, the key icon will be on the left. Once you see that, you can go straight to the site or launch the TV apps of your choice.

Disconnecting from the VPN


If you would like to disconnect from our VPN service, simply head back to the VPN menu, tap on the VPN connection and then Disconnect.


Change Something?


If you’re trying to change the server that you’re trying to connect to, you can edit the connection by tapping on the gear icon at the right hand side of the connection and enter the details again.

Any Problems?


Unfortunately, it does not always go to plan! If it does not connect, please try rebooting your Internet router (if you are using one), set your device to airplane mode and switch it back on.


If you have any problems or still can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. We’ll get back to you as soon as possible and try to help.