Setting up your Windows 8.1 computer to connect to My Private Network’s VPN should take just a few minutes using the PPTP protocol. Please note that your computer needs to be connected to the Internet and able to browse the web before moving on with the instructions below.

While we recommend using our SSL OpenVPN application as the first option to connect to our service on Windows 8.1, there might be some cases where this might not work well on your network. In this case, you can try this alternative PPTP VPN connection, which is much easier to setup compared to the other protocols.

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Check Internet Connectivity


Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page.

IP Info

This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.

Getting Started

Open up the Search window by pressing (Win+W) keys on your keyboard and search for VPN. Next, select Manage virtual private networks (VPN).
Windows 8.1 Search for VPN
Click on the (+) icon to Add a VPN connection.
Windows 8.1 add VPN connection

PPTP Connection Configuration

Now enter the VPN details as below:
Windows 8.1 Enter PPTP VPN details
VPN Provider: Choose Microsoft from the drop down menu.
Connection name: MPN GBR
Server name or address: (assuming you’re setting up a VPN connection to the U.K)
Type of sign-in info: User name and password
Username: “Your My Private Network Username”
Password: “Your My Private Network Password”
Check on remember my sign-in info and select Save to save your VPN settings.

Note: If you wish to use our Free service, the servername that you need to use is and your connection will be rotated between different countries we have in our Free VPN cluster.
To connect to any of our other servers, (ie. our USA servers) simply change the Server name and rename the Connection name to reflect another location. For a list of server names, please refer to our complete list of servers here.
You should now able to see the MPN GBR icon at the VPN section.

Windows 8.1 VPN created succesfully

Additional VPN Configurations

From your Desktop, right-click your network icon at the bottom right corner and choose Open Network and Sharing Center.
Windows 8.1 Open Network and Sharing Center from taskbar
At the top left side, select Change adapter settings.
Windows 8.1 Change Network Adapter Settings

You should now be able to see the VPN connection that you’ve set up. i.e. MPN GBR. Right click on your VPN icon and select Properties.

Windows 8.1 Select VPN Properties

The properties window will be displayed. Click on the Security tab and change the Type of VPN from Automatic to Point to Point Tunneling Protocol (PPTP).


Also, please ensure the option Allow these protocols is selected and and Microsoft Chap Version 2 (MS-CHAP v2) is checked. Once everything are as per the image below, select OK to save the settings.

Windows 8.1 Change VPN type to PPTP under Security Tab

Enabling VPN Connection


Double-click on the MPN GBR connection again and choose connect. You can also navigate to this icon via a single click on the network icon at the bottom right corner of your taskbar.

Windows 8.1 Select VPN Connection
The VPN will now attempt to connect to our servers.
Windows 8.1 VPN is attempting to Connect
If successful, the VPN status will change to Connected.
Windows 8.1 VPN successfully Connected

Check your IP Address


If you now check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).


Note: The server IP address and country name will vary depending on the server or country you are connected to.

Need to Change Something?


If you entered the wrong username and password or you want to change the servername, open up the Search window by pressing (Win+W) keys on your keyboard, search for VPN and select Change VPN settings.

Windows 8.1 Change VPN settings
Click on the VPN connection that you’ve setup, i.e. MPN GBR and choose Edit.
Windows 8.1 Edit VPN settings

You should now be able to see the Connection properties. Simply click on Edit to update your credentials or servername.

Windows 8.1 VPN Connection Properties page

If you want to connect to any of our other servers, ie our USA servers, simply change the server name, please refer to our complete list of servers here.

Any Problems?

Unfortunately it doesn’t always go to plan!

If you have any problems or can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
. We’ll get back to you as soon as possible and try to help.