Download My Private Network VPN App

Click on the Google Play™ Store app icon below from your Android device to download the MPN VPN Manager App.

 

 

 
Click on the Install button to install the app.

Login to the VPN app

 
When you launch the app for the first time, you will be given options to either Sign Up or if you have already have an account with us, tap on  Use Existing Account.
 

 
Enter your VPN Username and Password that you’ve registered with us.
 

 
Click on the Login button to proceed.

VPN App Connection Status Page

 
This is the main application screen which will show these details :
 
STATUS CIRCLE: This field will either be Disconnected, Connecting or Connected depending on the current status of your VPN connection. Please note that the colour of this icon will change accordingly, as well.
 
CURRENT IP LOCATION: This is your current effective Country and IP address that the rest of the internet sees for your device.
 

 
SELECT COUNTRY: Select the country that you wish to connect to. If you have a Global subscription, you can choose which country you wish to connect to by tapping on the drop down menu and scrolling through the list of countries.
 
If you only have a single country subscription, you will only see the country you are subscribed to and our Free Servers.
 

For 3-Days Free Trial: If you’re on our Free Trial, you can select from 44 available countries.

For Free Plan: You will also not be able to change this field (Free Servers) and your connection will be rotated between different countries we have in our Free VPN cluster.

Connecting to the VPN

To connect to our VPN service, make sure you have set the country and protocol as required and then tap on Connect. You might get a security warning to allow the VPN connection, tap on OK.

 
The App status circle will turn orange which indicate Connecting. You may notice a few messages in the status bar if you expand it.

After a few moments the VPN should connect and the app status will turn green with the Status Connected to confirm connection.

You should also notice the WiFi icon in the status bar, indicating that the VPN is connected and also that the action button in the application has changed from Connect to Disconnect.

The connection details will also update, and should now reflect the country that you were connecting to.

In the above examples, we were physically in Malaysia but after connecting to the VPN, my location has changed to United Kingdom.

Once you are happy that the VPN has connected, simply tap the home button to minimize the app and you can then open the app of your choice and surf the internet as if you were in your chosen country.

Disconnecting from the VPN

To disconnect the VPN, simply launch the app and tap Disconnect.

Alternatively, you can swipe down on the status bar, tap the VPN status icon, and it should open the App screen and you can then tap on Disconnect.

The app status  will switch back to Red if the VPN is disconnected.

App Guide and Information Status

 
Tap on the menu button on the top left hand side of the screen to view your Account Details. This screen will also contain additional information such as your VPN username and your account status.
 
If you have general queries or service issues in relation to the VPN app, you can click on the FAQ (frequently asked questions) option or contact us directly within the app using the Contact Us option.
 
If you wish to logout from the app, simply click on Logout. You’ll need to enter your login details again to use the app the next time.
 

 
Please note that by default you will be connecting to our servers via the UDP protocol on port 1194.
 
You can also select UDP 4096 for the highest possible encryption available for our servers and the TCP connections, which just provide some different options in the event that you are having difficulty connecting via the default UDP protocol.
 
To change this, tap on Settings.
 

 

Select the protocol that you wish to connect with and head back to the main screen to Connect.

 
For more details on the differences of the available protocols, please refer to our Knowledge Base article below:
 

Which OpenVPN connection should I use?

Using the My Private Network App Widget

We’ve included a simple widget, which you also use to connect and disconnect the VPN.

Add the widget to your home screen by scrolling through the list of widgets on your device and finding the one called My Private Network.

Tap and hold the widget and choose which home screen you want to install it on.

 
To connect using the widget, simply tap on Connect.

 
The button text will change to Connecting… and after a few moments, Connected.

 
To disconnect using the widget, simply tap on Disconnect.

 

Note: To use the widget, you must have already login to the app or at least saved the login details once from the main app login screen. If the widget cannot find any saved preferences it will state Login and open the main application.

Any Problems?

We usually find the SSL OpenVPN protocol to be very resilient, however, it can be blocked on certain network and/or mobile data connections. If you’re having problems, try and test the VPN with the alternate protocols given and on a different network and if it still fails, please message us by clicking on the Contact Us option from the Menu and let us know the issue.

In the meantime, please try connecting to our service via the IKEv2 or L2TP VPN protocol. We have prepared some instructions which will guide you through the setup on your Android device using these protocols, they can be found on the following links:

 
Android IKEv2 VPN Manual Setup
 
Android IKEv2 StrongSwan VPN App Setup
 
Android L2TP VPN Setup
 

Alternatively, email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will do our best to assist you.